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All about customer connections

Key articles and resources on the connections landscape

Preparing the electricity network for the transition to net zero and maintaining an efficient and secure power supply in England and Wales.

Discover some of the work our teams deliver and find out more about how we work in the articles below.

Siting Studies

As the volume of connections increases, new assets must be triggered to accommodate additional capacity across our network. But how do we determine their location?

Find out more

User connection configurations

Connections consider a variety of factors, including multiple connections, system requirements and DNO (Distribution Network Operators) demands. But what are the types of user connections used on the transmission network?

Enabling works

When more connections wish to export or import extra energy to or from the grid certain works can be needed to accommodate the extra capacity. But what do these works include?

User connection boundaries

When considering connections, its crucially important to be clear on the boundaries of responsibility between National Grid Electricity Transmission, and the user which is connecting. But where are these boundaries?

Biodiversity Net Gain requirements

Discover how government Biodiversity Net Gain requirements influence new connections projects

The process of substation expansion and creation

What happens when a substation reaches capacity and cannot be expanded?

Substation configuration and build types

Learn more about the different types of substations which are on our high voltage network

The outage connection process

Before a customer is ready to connect, certain processes must be followed. Learn more about how connection outages are scheduled.

What is a User Self Build?

There are tight rules and regulations that need to be followed, to ensure the network remains safe and secure.

Distribution and transmission connections

The differences between high voltage electricity transmission and distribution connections can be complex. So what are the differences?

Code modifications - transforming the energy networks of the future

How is the power industry regulated in the UK? How can regulations be changed? Read more here.

How does the connections process work?

The process of connecting to the high voltage transmission system in England and Wales involves a variety of people and resources. But what can you expect for your project?
Getting connected

Learn more about National Grid

Read more about National Grid Electricity Transmission

Discover stories about our business aims and activities.

Looking to get in touch?

Find out how to contact National Grid Electricity Transmission.

National Grid Group

Find out more about the National Grid Group.